Spinal Cord Injury BC (SCI BC) values and upholds the right to privacy and the protection of personal information of our clients, employees, volunteers, donors/contributors, members and all stakeholders. Our commitment is to be transparent and accountable in the use of any personal information you provide to us.
In fulfilling our mission “to assist people with spinal cord injuries and other physical disabilities to achieve independence, self-reliance and full community participation” from time to time we may collect and use personal information (as defined in this policy). BCPA is compliant with the Personal Information Protection Act of BC (PIPA).
The purpose of PIPA is to “Govern the collection, use and disclosure of personal information by organizations in a manner that recognizes both the right of individuals to protect their personal information and the need of organizations to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.”
SCI BC collects and maintains personal information on five major groups of people: people we serve (clients), their families and related third parties; employees; volunteers; members and donors/contributors.
Personal information is information about an identifiable individual such as someone’s name, home address, home phone number, personal email address, social insurance number, gender, income or family status. It also includes donation information, health information, financial information and employment and volunteer history.
SCI BC only collects and uses personal information for purposes necessary to fulfill our mission and in order to comply with any legal requirements. These specific purposes include:
SCI BC discloses personal information only for purposes necessary to fulfill our mission and in order to comply with legal requirements. This includes the following purposes:
In order to achieve the above-stated purposes, SCI BC collects the following types of information:
SCI BC will only collect, use and disclose personal information for the purposes stated above and in compliance with the Personal Information Protection Act. Should we require your personal information for any purposes other than those for which it was originally obtained, we will first ask for your permission.
Personal information will be disclosed to other organizations when service providers are contracted on our behalf to process your information or assist us with various other services such as mail distribution and research, if it is to help an individual in receiving a grant, scholarship, bursary or service in accordance with our mission, or if we are required to do so by law. Donor information may be exchanged with other like-minded organizations in order to solicit new support. In this case, an opportunity to opt out is provided (see Consent by Not Declining Consent below).
When SCI BC does find it necessary to collect, use and/or disclose personal information, consent to do so will be obtained either through express (informed) consent, deemed consent or by giving an individual opportunity to decline consent.
SCI BC will make every effort to notify an individual of the purpose for collection, use or disclosure of personal information and give a reasonable chance to refuse consent and/or to withdraw consent at a later date.
In the case of photographs, film or other media taken by SCI BC at private events, signs will be placed at the entrances and other visually accessible places to notify people that this will be taking place, what the photographs and film will be used for, and that give the contact information for the privacy officer should that person wish to not have their photo used or disclosed.
An individual may withdraw their consent at any time after collection by giving a reasonable amount of notice to BCPA. The only exception is when it would interfere with the performance of a legal proceeding as required under Part 6 Section 18(1)(i) and (j) of the Personal Information Protection Act of BC. The consequence of withdrawing consent may be that BCPA cannot provide a service that requires the use of certain personal information.
SCI BC strives to ensure that any personal information in its custody is accurate and up to date. You have the right to access your personal information and request correction where you believe it is inaccurate. In most instances we reply on individuals to notify us if their personal information changes.
BCPA has appropriate security measures to protect the privacy of personal information that is collected, depending on its sensitivity and how it is stored. These include:
a) Implementing administrative procedures;
b) Ensuring physical safeguards,
c) Managing technical security services and mechanisms.
All BCPA employees sign a confidentiality agreement.
The retention of personal information differs with each major group of people we collect information from. Once the appropriate time period has been surpassed, paper files are shredded and electronic files are deleted.
Your privacy is important to us. To oversee compliance with this policy and to address privacy issues or concerns, SCI BC has designated Maureen Brownlee as the Privacy Officer. You may contact the Privacy Officer at:
Spinal Cord Injury BC
780 SW Marine Drive
Vancouver, BC V6P 5Y7
Phone: 604-326-1225 Fax: 604-326-1227
Spinal Cord Injury BC (SCI BC) helps people with spinal cord injury* (SCI) and their families adjust, adapt and thrive by providing answers, information and community experiences.
The work we do would not be possible without the support of our members. Join or renew your membership with SCI BC and be an integral part of this vibrant and engaged community