Resource Database

Vancouver is known as one of the most accessible cities in terms of transportation options and this document will outline what your choices are for getting around the city.

Public Transportation:       

Translink (Bus, SkyTrain, SeaBus & West Coast Express)
Ph: 604 953-3333 for route info
https://www.translink.ca/trip-planner for the online trip planner.
All major bus routes are now accessible. Transit coverage across the city is extensive. Includes SkyTrain access to the airport.

HandyDART:
Ph: 604 575-6600
https://www.translink.ca/rider-guide/transit-accessibility/handydart/
HandyDART is part of the larger public transit system. It is a door-to-door service for those unable to access conventional transit services. Rides can now be booked up to seven days in advance. You must pre-register, and provide a doctor’s note.

Taxis:
Most taxi companies have accessible cabs. We recommend booking ahead for accessible cabs to ensure availability

Kimber Cabs
Ph: 604 488-8888
http://www.kimbercabs.com/
Based in Richmond, all vehicles can accommodate a power chair. Service is available 24 hours a day, 7 days a week. Specializes in airport pickups; special tours can be arranged.
Toll Free: 1 800 768-0044

SN Transport:
www.sntransport.ca
A parallel `taxi-like` service with slightly higher rates, providing `door-to-door` service to persons with disabilities, primarily aimed at non-emergency medical transportation.

Yellow Cab Company
Ph: 604 681-1111
http://www.yellowcabonline.com/for-customers-with-disabilities-seniors/
Ph: 604 871-1111
Text: 604-699-1111
https://vancouvertaxi.cab/
                                                 
Car Rentals: The following car companies will put in hand controls as necessary, with advance notice:

Avis:  
Toll free: 1 800 879-2847
http://www.avis.com/car-rental/location/CA/BC/Vancouver
See the website for locations in Vancouver.

Budget Rent-a-Car
Ph: 604 668-7000
Toll free: 1 800 668-9833
https://www.budget.ca/en/locations/ca/bc/vancouver

Enterprise
Toll free: 1 800 261-7331
https://www.enterprise.ca/en/help/customers-with-disabilities.html
 
Hertz
Toll free: 1 800 654-3131
http://www.hertz.ca/rentacar/misc/index.jsp?targetPage=vancouver_car_rental.jsp
Van and Motor home
List of Companies that Rent Accessible Vans in BC
https://sci-bc.ca/resource/list-of-companies-that-rent-accessible-vans-in-bc/

Ferries:BC Ferries:
Toll Free: 1 888-223-3779
www.bcferries.com
Travelers can request to park their vehicles close to an elevator.  There are accessible washrooms on board. Discounts are available for residents of BC with a disability. Call ahead for details on accessibility features for specific ferry boats.

Trains:Via Rail:
Toll Free: 1 888 842-7245
http://www.viarail.ca/en
Has platform lifts that can be used for access at selected locations only. Call ahead to verify accessible stops and on-board facilities.
 
Buses:                     
There are multiple companies servicing routes between cities in BC.
See our list at https://sci-bc.ca/resource/list-of-intercity-transportation-in-bc/

Limousine:    
         
KJ Limousine Services Inc.
Vancouver, BC
Ph. 604 377-1618
http://kjlimousine.com/wheelchair-taxi/
This limo company has wheelchair accessible limo vehicles available for hire. They come with a built in lift or ramp.

Parking: Parking Placards
Ph: 604 718-7733
www.sparc.bc.ca
Parking placards for use in wheelchair parking spots are administered by SPARC BC for a small fee.