InfoLine Services Lead
Prince George, BC

Heather Lamb

Heather has years of work experience in the disability field and also volunteers for a number of initiatives promoting accessibility.

From 2010 to 2011, when Spinal Cord Injury BC (SCI BC) was still known as the BC Paraplegic Association, Heather worked as an Information Services Agent, with Bert Abbott, who is based in Nanaimo. Together, they built the foundation of the Spinal Cord Injury Information Database (SCIID).  Thanks to their work, the Database grew from having 350 resources to 700 within the first year.

While working on this great project with us, Heather decided to go back to university to get her master’s degree in Social Work. Through fortuitous timing, a position with us opened up shortly after she finished school.

As SCI BC’s InfoLine Services Lead, Heather handles InfoLine calls from clients who may need assistance over the long term, or who are dealing with multiple issues related to things like employment, housing or health, for example.

Heather has a Bachelor’s degree in journalism and Canadian history from Carleton University and worked as a journalist before she decided that she wanted to be in a helping profession. The experience also gave Heather, who has been visually impaired since birth, some perspective on discrimination in the work place. She knows what it’s like to be told “no” for reasons that don’t feel acceptable, and she enjoys helping people deal with those kinds of issues.

Heather grew up in Prince George and has spent time living in England and Mexico. When she’s not in the office, you’ll find her enjoying the great outdoors: skiing, hiking and playing in the snow.

Heather is one of our regular bloggers and you can read her latest stories here.

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